Can fixing safety fix production with James Boretti

steve_doyle:

Welcome back, Brand Hurda, how are you doing today?

brad_herda:

I am fantastic, Stephen Doyle. It is a great day. a cold day here after a snow storm in the upper Midwest, Historic snow storm, An event apparently

steve_doyle:

This ain't

brad_herda:

took

steve_doyle:

historic.

brad_herda:

place. I'm like.

steve_doyle:

Now it's not historic.

brad_herda:

Well, it might be some places.

steve_doyle:

It's happened before happens before.

brad_herda:

it snowed once before here and there, So it's all

steve_doyle:

Yeah,

brad_herda:

good. Um, it's all welcome back to the show. By the way, Steve. thanks for

steve_doyle:

Yeah,

brad_herda:

thanks for

steve_doyle:

thanks.

brad_herda:

checking in this week. I appreciate it.

steve_doyle:

yeah, no problem.

brad_herda:

So So our guest this week that we have on the show, Um, James Baretti out in California, a long time safety professional. I was blessed to be able to speak with him on Ted Speaks with Ted Carew, when I stepped in for his wife, the co host, and like Hey, this guy's got a lot of industry knowledge and experience. Let's drop some golden nuggets on our show as well. Let's not have Ted keeping all to himself. So James, thanks

steve_doyle:

Right,

brad_herda:

Being on the show today. We appreciate it so

James Boretti:

Are

brad_herda:

much.

James Boretti:

welcome absolutely a pleasure and you know, like you said. Likewise, I enjoyed the conversation we had with you on the Ted speaks as well, So that was great.

brad_herda:

Thanks for being here

James Boretti:

Hm.

brad_herda:

today.

steve_doyle:

Awesome, Well before we get started before I forget. Let's get into the first question that we ask every guest is which generation do you fit

James Boretti:

Oh,

steve_doyle:

in

James Boretti:

that's

steve_doyle:

with?

James Boretti:

a good one to. because I'm at the tail end of what is the baby boomers right? The very tail end. But what's interesting?

steve_doyle:

Okay,

James Boretti:

I seem to fit into the generation that would be probably in their late twenties, early thirties right now, and I've been told that by people

brad_herda:

So you're

James Boretti:

of

brad_herda:

millennial,

James Boretti:

that, So

brad_herda:

Then you want to

James Boretti:

can

brad_herda:

be a millennial,

James Boretti:

you believe

brad_herda:

a young

James Boretti:

that?

steve_doyle:

Wow,

brad_herda:

millennial,

James Boretti:

Well, I wasn't going to really identify by

steve_doyle:

Wow,

James Boretti:

that, but still

steve_doyle:

he's a

James Boretti:

they.

steve_doyle:

renaissance

James Boretti:

I

steve_doyle:

Millennium,

James Boretti:

like the Renaissance part that works so, but I have had people That. Hey, you know what you're really pretty and I hate to say it, because then it really shows age. but they said You know what you're pretty young. thinking It's like Okay. That's a good thing. So and in their world it

steve_doyle:

Right,

James Boretti:

is a good thing. so I'm just very happy and blessed that you know. at least I'm accepted that way, So that's cool. yeah,

brad_herda:

But that's important right because that's how that's some of the things that need to happen for our blue color business owners to

James Boretti:

Hm,

brad_herda:

to think slightly differently to relate to the current work force and trends, and and training opportunities, and things like that, which I guess will lead me into the first question. second question. Because Steve

James Boretti:

Hm,

brad_herda:

actually handled this first question this time.

steve_doyle:

Yeah,

brad_herda:

check that box. Hey Mer. producers, check that box.

steve_doyle:

The

brad_herda:

He

steve_doyle:

box,

brad_herda:

did

James Boretti:

Oh

brad_herda:

it. Um, you know, Been doing this for a really long time. How have you had to adapt your training practices and our communication methodologies, as we've gone through a changing work force as well,

James Boretti:

Yeah, let me answer that both from two different angles, both the externally while we're helping our clients, because as you say, you know, being a safety professional and having my own firm with the employees, I've had to deal with it internally as well. but as we deliver training as an example to our clients, as we were talking off the air here that you know, in our generation, I grew up with the binder of the note book, you know, the instructor and they kind of brought in some prop. And maybe every now and then showed a film. You know, today we call them clips, but anyway, film and all those different things you know, and that's kind of how you learned right

brad_herda:

Bringing the v, c, R folks

James Boretti:

right. You remember those days and so. And but anyway, that's kind of what I ended up with. And when we first started the company, that's what people expected. You know. You ended up with an easel, You ended up with a white board or chalk board. You ended up with, You know, some sort of a screen and a projector of Sort that you would. Then you know, Do your training soft of?

brad_herda:

Acetate acetate,

James Boretti:

I remember those days. Oh man,

brad_herda:

it,

James Boretti:

those were fun.

brad_herda:

the over the overhead

steve_doyle:

A film

brad_herda:

projector,

James Boretti:

Yeah,

steve_doyle:

or

James Boretti:

yeah, yeah, we thought

steve_doyle:

yeah,

James Boretti:

we were really

brad_herda:

green,

James Boretti:

good.

brad_herda:

blue and red markers

James Boretti:

You remember

steve_doyle:

Yes,

James Boretti:

too. We used to have. It was really

steve_doyle:

yes,

James Boretti:

considered something when you ended up with the flat plate that had the reflection as opposed to the light coming up from underneath. It was like Oh, this is so much lighter and so much easier to work with. Um, So

brad_herda:

Right,

James Boretti:

yeah, those

steve_doyle:

Right,

James Boretti:

were the tools of our day And we always walked away with a binder. We ended up filling it with notes, and the way I used to commit things to memory, or at least get from that part to start making you know an inference of application was. I'd write stuff down and it's like I got it in my head.

brad_herda:

Hm,

James Boretti:

It's all going to work. Yeah, well today, Obviously, it's very different if you don't have something fluid. if you don't have something that's a bite size to be able to capture the attention of whatever I, you're trying to train on through a quick quick bite, Then you can explore beyond that point. Pretty much you're going to see people in the class room start to, or in whatever training environment you have, start to get on to their phones and start communicating back and forth, which you know. That's one of the things I found with safety professionals. You know that I've worked with. That might be the baby boomer generation drives them crazy. You know, To see that

brad_herda:

Right,

James Boretti:

what I tend to see is that they're actually communicat With other people in the class. So, rather than interrupting the class like we'd get in trouble, you know you. Hey, you're talking. You can't do that. They're going back and forth and of course we want to say something about it, but what I have found is that there are techniques you can use to be able to bring those those conversations to light. you know, saying Hey, we noticed.

brad_herda:

Like what? Give us. Give us

James Boretti:

So

brad_herda:

an example,

James Boretti:

as an example, like you might say something,

steve_doyle:

Yeah,

James Boretti:

or you put a clip out there and it grabs attention And then you start saying to people all right, Articulate what you have. Now You like you're saying, Actually vocalize it okay, as opposed to just writing it down or texting. But you'll notice some people who're doing that and it's like Okay, cool. Hey, Is there anything going on there that you could share with the class Because it looks like you're getting engaged with this and you'll find a lot of people will start saying Yeah. I was actually testing with these guys here. here's our thought on this. while he was talking, We just didn't want to interrupt, and it's fascinating when you get that kind of thig.

James Boretti:

Oh, do obviously do anything from the standpoint of you know, deviating away and not being present in the class. They're there. but you have to remember We're the ones that actually ended up inventing the phone or the smart phone or whatever phone. you have, you know, Galaxy Apical. Whatever it is, what we didn't know where the different ways people could really use it. We were looking at it as Hey, this is a neat new thing that we can do. We can communicate this way. they've taken this. You know, the current generations have taken this well beyond any technology idea that we thought of when we first invented it. And that doesn't mean it's a bad thing right.

brad_herda:

Right,

James Boretti:

it's

brad_herda:

The phone

James Boretti:

just

brad_herda:

is, it's no longer. it's no

James Boretti:

no,

brad_herda:

longer a phone.

James Boretti:

No, I mean, we're holding more power than the first you know, nassalaunches. right. So

steve_doyle:

Ye.

James Boretti:

so, but I also found that internally that you know, as we've gone through our you know Maturity process, if you will, as a business. I mean, I'm happy to say we're into our twentieth year being in business, and

brad_herda:

Congratulations.

James Boretti:

hey, thank you. you know, I'm looking forward to the twenty five now, so that's good, but of course,

steve_doyle:

That's

James Boretti:

ere

steve_doyle:

awesome.

James Boretti:

hiring younger and younger folks who are identifying with a a work force in our clients that is now becoming larger, and as a result, the techniques and the things they want to utilize that forces me As a business owner to look at this and go okay. I need to re, think the technologies and how they're used and put the power in their hands, so that we there they're relating, They're getting the information across. They're able to really impart good information and I love it when I hear you know folks come back from a client and say Wow, that was fun. Well, what was so fun? Well, we got so engaged into it we forgot the time and next thing you know, we're over Tim, But nobody is sitting there complaining about it because they feel like they got so much out of it And that's because I added this clip. Did That thing, Had this with a phone, you know, survey or something that was live in the class And that's another way to get interaction

steve_doyle:

Hm,

James Boretti:

Is utilizing that technology that way, so it's forced me to have to look at this. I got to be honest with you. I don't know everything about that technology. They know a lot more than I do.

steve_doyle:

Yeah,

James Boretti:

What I know is a business owner. The best thing

brad_herda:

Hey,

James Boretti:

to do

brad_herda:

you just

James Boretti:

is

brad_herda:

identified.

James Boretti:

let them do it.

brad_herda:

Hold on. hold on time

James Boretti:

Yea.

brad_herda:

out, time out, time out, time out,

steve_doyle:

Yeah,

brad_herda:

time out. You just identified as a young thinker and you're telling me that I don't know the come on, man. Let's come on,

James Boretti:

Well,

steve_doyle:

Come on,

James Boretti:

Yeah,

steve_doyle:

man,

James Boretti:

there you go. I'd like that. Well, you know what I can muddle my way through, but I'll tell you they'll look at you and laugh. Going all right. He's figuring out, but you know if we just did this would be good. so, but that's forced you as a business owner and I'm sure other business owners are facing this. That how does this stuff actually help? First thing you think of as a business owner is the cost of this technology. You know, it's like, where am I going to get my return on this? How is it going to come back? And what I found is that at the right point in time. Um, you know when people are really starting to come to you and say, Look, we really need this. This is how we can use it. This is what makes us more efficient and things like that is. that's when I pull the trigger to buy it or get the right software or support somebody with. You know something that they need from a technological standpoint, And then they bring it in to the training, and actually all of the types of works they do. Because you know we do safety inspections assessments, we do problem resolution. You know that requires on sight observation. They do analysis. Also, Sorts of stuff like that, and it's helpful in our line of work, and more effective and more efficient if they can do it quicker using the technology. So now they're actually interfacing with that business and really helping them move forward. So and that's a? That's

brad_herda:

Cool,

James Boretti:

a lot to say, isn't it anyway?

steve_doyle:

Yeah, so the the question I

James Boretti:

Yeah,

steve_doyle:

have around this is as you've identified in the you know, the tail end of Boomer,

James Boretti:

Hm,

steve_doyle:

and you're identifying all this new technology that your company is embracing.

James Boretti:

Hm.

steve_doyle:

At some point the switch had to go off and say you know what. This is. not my area of experts. Tell us, that kind of like that transition from when you're running your company, your Solely responsible for it, And you say you get to that tech point and you're like you know I've got to adapt. Help us understand that mindsetshift that had to happen, and then the next steps of who you had. how you had to acquire that new person to kind of embrace the new technology.

James Boretti:

Okay, it's wow. Yeah, I would say this, I'd say probably about twelve

steve_doyle:

Yeah,

James Boretti:

years ago. Okay is a time period where you know I'm used to making a phone call to make contact with clients to develop that relationship.

steve_doyle:

Hm,

James Boretti:

We have company car. So then we go out and meet him. So usually the phone call is to discuss what we're going to do and let's go meet and put a plan together, and then we'll start you know delivering the service. So two things happened, The volume started to increase in the company, which means now you're on the road all the time, so you're spending the money getting everything started that way. The second thing I noticed was that as we were starting to increase that volume less and less people were responding phone calls, so I started thinking all right now. I have to start sending emails. Emails were always like, Hey, I left your voice mail.

brad_herda:

Damn millennial.

James Boretti:

Yeah, right.

brad_herda:

Those milennials didn't want. Probably those phone calls. I'm not doing that.

James Boretti:

Well,

brad_herda:

I'm busy.

James Boretti:

there's

steve_doyle:

Yeah,

James Boretti:

a lot

steve_doyle:

right,

James Boretti:

of truth to that And so what happened was it began? I began to realize. Okay, we've got to be able to have better access to email. Of course, that's the time period you know where four g is coming into place, and you know you can get a lot more data. That way, you can get emails done. That way, you can get all sorts of things to happen that way. And then it started going silent even with a phone call and an email. And so I had some of my employes saying Yeah, I'm testing them and I said Okay. Well, time out, Text is not an appropriate formal business thing

steve_doyle:

Yeah,

James Boretti:

that you need to do for contact and they're

brad_herda:

That's

James Boretti:

like

brad_herda:

for fun. That's

James Boretti:

right. It's

brad_herda:

emogies and all that other stuff

James Boretti:

that's my thinking right and they're like. Well, you ever get in your your phone calls answered. They're answering you an email, I said, usually about a week later and they're asking You know how kind it took you so long and they said Yeah, I can do a text when I get an answer in five minutes. And these are the same people that I'm trying to get Hold of, so one of our employees

steve_doyle:

Right,

James Boretti:

you know, actually did approach me and said, Look, the way people are communicating today in business and the way things are moving forward. we need to re, think this, and that we need to get newer technologies in to bring that up now to help you. I volunteer, in addition to all the duties I have, and which I was very happy as a boss to hear that, but anyway, not not like.

steve_doyle:

Right,

James Boretti:

I'm going to give

steve_doyle:

yes,

James Boretti:

up some of my duties. I'm just Handle this thing. It was. in addition to the duties I'm going to do. I volunteered to be the I. T person. Okay now, I will have to tell you that,

brad_herda:

I volunteer. I volunteer to be the person that ll get the black berry with the tactile keyboard and track ball.

James Boretti:

Right,

brad_herda:

I'll be that person

James Boretti:

yes,

steve_doyle:

Yes,

James Boretti:

yes, right, that's

steve_doyle:

yes,

James Boretti:

how that works.

steve_doyle:

yes,

James Boretti:

but I think it was very fortunate because he very much qualifies himself as a You know a nerve for this stuff. Um, I mean, he's already explored this new A I chat, g, p. T. whatever that's

brad_herda:

Sat

James Boretti:

called.

brad_herda:

by G. T.

James Boretti:

Thank you. Yeah,

brad_herda:

yeh,

James Boretti:

yeah, that's

steve_doyle:

Yep,

James Boretti:

it. And and he's already played with it and said, here's how this can now start working to help us with our company. Of course, it's not connected to the Internet yet, but you do know Eventually that's going to happen, And so when that does

brad_herda:

Yeah.

steve_doyle:

Yep,

James Boretti:

happen, he was showing the power that could bring, and his concern was that Look the way we hire people, and the type of people we want are people who have the education, the experience, that knowledge that really is helpful for a business. not just a compliance thing. Anybody can look that up in a book. Of course, the interpretation of that. That's a whole special skill in itself. But I want people who can actually think of the safety tech That will help a business be more efficient and more effective while being more than compliant.

brad_herda:

What. Oh,

James Boretti:

Yeah,

brad_herda:

hold on. hold on.

James Boretti:

so

brad_herda:

That's an oxy. more on their safety techniques being more efficient

James Boretti:

Oh

brad_herda:

and

James Boretti:

yeah,

brad_herda:

effective.

James Boretti:

absolutely absolutely.

brad_herda:

Come on,

James Boretti:

I can prove it. absolutely prove it. So and

brad_herda:

But most

James Boretti:

we,

brad_herda:

people aren't thinking that way. Though

James Boretti:

No, you're very right, but you know I know we're going to deviate down that road here, and just a quick second. let me finish that other thought.

steve_doyle:

Yeah,

James Boretti:

He has been doing that, and by him, you know me, at least in parting as the business owner. Look here's where our finances are. We cannot buy the latest greatest newest thing right now. Here's what we can do in the future. Great. I'll hit you back when we Need to. Here's what we're going to do in the meantime to bridge that gap. Here's where I think things are going. Here's where this technology would help us. I don't think this other technology would, and he's able to at least garner that feed back from the people we work with as well as the clients that we interact with, So that really was very helpful to have that one person who stepped up. I had to be in a good moment too, to be able to listen. Because that's part of the deal, right as a, as

steve_doyle:

Yes,

James Boretti:

a business owner

steve_doyle:

yeh,

James Boretti:

and not Afraid. that. Okay, it's going to break the bank. It wasn't going to. He understood the financial aspect of it, and so therefore we moved forward. There have been times we've done wholesale, you know, purchases of lap tops or new phones or something like that, but for the most part we ease in, especially

steve_doyle:

Hm.

James Boretti:

with the software and those things. try it out first. If it doesn't work, then we haven't spent a ton of money. We haven't wasted any time, and it works out really well, so yeah, that's kind of how we did that that transition and I'd say that transition is

brad_herda:

Cool.

James Boretti:

continuing so yeah, yeah,

brad_herda:

That is. That's spectacular

James Boretti:

Yeah,

steve_doyle:

That's great,

brad_herda:

for you to be in that position right to be that forward thinking like you said, young, younger thinking in that space and not being stagnant is a typical

James Boretti:

Uh,

brad_herda:

A. for the generation you're part of Right, It's not the typical mode

James Boretti:

Hm,

brad_herda:

of of your generation,

steve_doyle:

Right

brad_herda:

right, it's

James Boretti:

Hm,

brad_herda:

we're going to do what we've done. Its work is tried and true, and come hell or high water, where we're going to keep this path,

James Boretti:

H, agreed,

brad_herda:

and you Willing to, you've, been willing to lead your your team and lead your staff members and your clients down a different path

James Boretti:

Mhm,

brad_herda:

of success,

James Boretti:

hm,

brad_herda:

and kind of coming back to a little bit of the conversation earlier. You know, leveraging safety as a tool to become more effective, more efficient and more profitable is something that most people don't think of. They think of safety as it's It's going to be a pain to my ass.

James Boretti:

Hm,

brad_herda:

It's going to add cost entire process.

James Boretti:

hm,

brad_herda:

It's going a slow me down, And all those art of things. Are there two or three major contributors that allow safety to contribute to profitable bottom line that you that you have or that you focus on when you work with your clients?

James Boretti:

Yeah, I mean, one of the biggest things we do is try to figure out how our clients measure their success from a business perspective, Because then that tends

brad_herda:

Okay,

James Boretti:

to get us the focus that we need to understand about how it works and what makes them successful. So rather than coming through the door and saying well, you have to do this like, I'll give an example. Probably one of the first examples we had that was really successful with the company. You know, there's a machine here. It jams up, You know, on occasion I got to be able to reach inside. undo that jam to get my productivity period. That's what I got to do all right as a safety person with a safety person here here Is you just violated a law because you allowed somebody to reach inside of machine that could cut their hand off. and I can show you the code that says you can't do that. Okay, So to most business people they'll look at that and say you know what. while you're here, no one's reaching into the machine. Don't ask me a question about what happens when I'm not a. When you're not here, Okay, You got to think about this, too. Okay, So if you look at it from a business perspective, I'm taking a human resource with a skill to operate this machine. I have spent a lot of money to get that person trained up so they don't ruin the machine by miss. Operation. Okay, and then what happens is they're now trying to overcome a fault within the equipment itself. See if the machines operating properly, you wouldn't have that jam. And if you don't have that jam, that means you're not paying someone that you trained up to go and stop what they're doing or put someone there who's the floater that you're going to pay to reach into that machine in order to unjamit. So if you have the machine working properly, In other words, you maintain it properly, You get it fixed properly right then the machine runs what it's supposed to do. The human does what they're supposed to do, and you solve two problems. One, You're not Paying someone

steve_doyle:

Right.

James Boretti:

inefficiently to stop what they're doing and go put themselves into harm's way. instead, they're actually doing something that's productive, and number two, you're more than compliant. You know no one's thinking about

brad_herda:

Okay,

James Boretti:

this.

brad_herda:

but James,

James Boretti:

Yeah,

brad_herda:

James, James, James, let's let's let's

James Boretti:

yeah,

brad_herda:

look, But that's not the way we do

James Boretti:

yeah,

brad_herda:

it here right

steve_doyle:

Oh,

brad_herda:

so that's that's That's just not how we do it here. So

James Boretti:

Go ahead,

brad_herda:

how are we going to get past this what you want me to do and what we do here? Those aren't congruent.

James Boretti:

Yeah,

brad_herda:

How do you walk them through that journey To To? To think differently about. Okay, that's not the way we've always done it, but this is the way it can be and show them the light, so

James Boretti:

Right.

brad_herda:

to speak,

James Boretti:

I mean, when you first bought the equipment right, it worked fine. didn't it? Where along the line did it go

brad_herda:

Well,

James Boretti:

wrong?

brad_herda:

Yeah,

James Boretti:

Okay and

brad_herda:

well, when I hired Bill

James Boretti:

yeah,

brad_herda:

when Bill started running the machine, that's when it

James Boretti:

yeah,

brad_herda:

went wrong.

James Boretti:

that means Bill did something to it and

steve_doyle:

Hm,

James Boretti:

therefore now it's a problem. So in the case, the example that I'm using here, in the case we had, when we did the back tracking, we had discovered that the machine had a piece that had worn out. That was a guide. And so they had a choice. They could purchase the guide that was made by the manufacturer for Machine, or they could purchase it from another company that you know, makes it for the machine, but doesn't do

steve_doyle:

Oh,

James Boretti:

that

steve_doyle:

now

James Boretti:

machine. Yeah,

steve_doyle:

and

James Boretti:

the after

steve_doyle:

after market

James Boretti:

market kind

steve_doyle:

guide.

James Boretti:

of thing. Okay and there's

steve_doyle:

Yeah,

James Boretti:

good after market stuff,

steve_doyle:

yeah,

James Boretti:

but you've got to really do your research

steve_doyle:

Yes,

James Boretti:

right in order to make sure if you're going to go after market, what you're buying is indeed going to work for the process or for the machine. And so what do you think I was going to cost

brad_herda:

Well.

James Boretti:

more?

brad_herda:

Well for two days it's like

James Boretti:

Well,

brad_herda:

it's like Buffalo tools. All right. They work once.

James Boretti:

Okay, So with with that in mind, which one do you think costs more? The after market one or the one from the manufacturer.

steve_doyle:

Of

James Boretti:

It

steve_doyle:

course, the after market

James Boretti:

right. And

steve_doyle:

one

James Boretti:

that's

steve_doyle:

is cheaper.

James Boretti:

exactly what they did. Well guess when the jam started occurring nine months ago when they made the replacement

brad_herda:

What they put

steve_doyle:

M.

James Boretti:

part, and so when they finally did a measure, If you can believe it, because this machine was very high speed. and if anybody has ever been to a Tako bell, then you've actually probably had something that has been processed through this machine. But anyway,

steve_doyle:

H,

James Boretti:

with that in mind,

steve_doyle:

M,

James Boretti:

what they did is, they went back and took a look, and they did a measure, and they discover That the tolerance on the part that they bought after market was greater, you know, was much less tight than what would be for the manufacture. So what would have cost? a hundred and fifty four dollars? They spent a hundred and seventeen dollars for and nine months of production was lost. Okay, or at least what you could have produced for the For that, so you end up losing some of your production. As a result, you end up creating a

brad_herda:

Well

James Boretti:

safety

brad_herda:

were those

James Boretti:

problem.

brad_herda:

Umber one, fifty four.

James Boretti:

Yeah

brad_herda:

You said right

James Boretti:

versus one, seventeen,

brad_herda:

Well, So thirty seven dollars for nine months of production.

James Boretti:

Nine months.

brad_herda:

That's a bargain.

James Boretti:

That's yeah. right. So as a result, what they did is the

steve_doyle:

Yeah,

James Boretti:

plant manager shut it down. Let's get the right part in. They got it in. They did started it back up. Guess what works? No problem. nobody's opening up doors. nobody's trying to do stuff. What that points out is that safety if used properly Okay, Not trying to see why a, but really used as a problem

steve_doyle:

Right,

James Boretti:

solver can be just as effective as an efficient Problem solver, because what happens is a lot of work has been done to show

steve_doyle:

Hm,

James Boretti:

that where you have a safety problem, you very likely also have a production problem. And so it doesn't mean one hundred percent of the time, And I'm not saying that you know every single safety thing

steve_doyle:

M,

James Boretti:

is always more effective. More efficient how you apply. It can make the difference depending upon the company. But with this in mind, that's where you end up using your safety. You know to be able to kind of tell you. M Being as effective as I can be as a business. Okay. I don't want to spend the half million dollar stuff. I'm going to spend an extra thirty seven dollars, but now I'm not going to pay some one hour a day to stand there to undo these jams or put the productivity down below where it should be from the machine and the skilled person who is doing the job. so yeah and time

steve_doyle:

Hm,

James Boretti:

and again we've been able to show it. We've used business analysts who are inside the companies to be able to value. Wait what we did. how much it costs to have us there. How much it costs for the people to do the work. How much it costs all that versus what they're getting in return. And it's amazing when they actually put that together and you find out that safety contributed to the profitability of the company. So it's the way you actually

brad_herda:

Weird,

James Boretti:

look at it. It's weird, but there's a lot of data out there that supports it. So

brad_herda:

Absolutely

James Boretti:

yea, but anyway,

steve_doyle:

Right,

brad_herda:

fully fly in complete alignment with what you're saying there, James.

James Boretti:

Yeah,

brad_herda:

It's it's so important to look at those things that most don't want to because they want to solve the symptom. Not the problem.

James Boretti:

Correct, and that's really the right. Absolutely Get it. Businesses are in business for what they do. They're not in business for safety. Okay, what they really should be looking at is that we're in business. For what we do, we should minimize the risk. So what we enhance our efficiency and productivity, and that person can bring a skill

steve_doyle:

Really,

James Boretti:

to help me solve a problem, or keep this on track. Either way, let's do it. Everybody moves forward now, then it's next. Where do we want to spend our profits? You know. Yeah,

steve_doyle:

Yep.

James Boretti:

Cool. yeah,

steve_doyle:

absolutely well, James. it was great having you on the show today. Some great

James Boretti:

Thanks.

steve_doyle:

topics

James Boretti:

Steve.

steve_doyle:

that we discussed, so somebody wants to get a hold of you. How can they

James Boretti:

Probably

steve_doyle:

get in

James Boretti:

the

steve_doyle:

touch

James Boretti:

easiest

steve_doyle:

with you?

James Boretti:

way is or website. It's Baretti ink dot com, So it's B, o, r, e t, T. i, I, N is in Nancy, C, Dot com, Um, right there, there's form you can fill out. There's emails you can you know chat into. There's the phone numbers you can call any of that. Just feel free to reach out.

brad_herda:

Can't just can't text them that.

steve_doyle:

How can they text you?

James Boretti:

Actually. Well, you know what, believe it or not, I hate to. Well,

brad_herda:

Yeah,

James Boretti:

I shouldn't probably say this out loud. but if you do text that number four people will actually get it. Believe it or not, it's it's

brad_herda:

Uh,

James Boretti:

a virtual phone. There's no office that phone exists in. It's all virtual so so feel free.

steve_doyle:

Yeah,

James Boretti:

you can text

steve_doyle:

that's awesome.

James Boretti:

social media too. You go right on there.

brad_herda:

Just want to make

steve_doyle:

That's

brad_herda:

sure

steve_doyle:

fantastic.

brad_herda:

right because

James Boretti:

That's great.

steve_doyle:

right.

James Boretti:

That's great.

brad_herda:

Bat.

steve_doyle:

You noticed how we were

James Boretti:

Yeah,

steve_doyle:

both

James Boretti:

that

steve_doyle:

quick

James Boretti:

was

steve_doyle:

to

James Boretti:

good.

steve_doyle:

jump

James Boretti:

I

steve_doyle:

on

James Boretti:

like

brad_herda:

Oh,

steve_doyle:

that

James Boretti:

that.

steve_doyle:

one.

brad_herda:

There's this new fangled thing out there.

James Boretti:

Oh, wait till we all do just chat.

brad_herda:

No

steve_doyle:

Uh,

James Boretti:

So that's

steve_doyle:

Right,

brad_herda:

Right. that is awesome.

steve_doyle:

awesome.

brad_herda:

Thank you so much for sharing some of those stories and your wisdom with us today. for our audience. We greatly appreciate your having on, and I'm looking forward to our next interaction.

James Boretti:

Same here. thank you, Brad, thank you, Steve. Really appreciate the time,

steve_doyle:

Yeah.

brad_herda:

All right, Have a great rest of your day.

James Boretti:

You, tub.